Not Receiving Emails

• Emails
• Verification Code Email

Emails

The app sends a few important emails that you'll need in order to use certain features:

• Verification Code

  • Sent when you log in for the first time. You'll need the code to complete the login process.

• Password Reset

  • Sent if you request to reset your password.

• CEUs (Continuing Education Units)

  • Sent after requesting your certificate from our website.

All emails from the app come from [email protected].

• To make sure you receive them:
  • If you're using a work or school email, ask your tech department to allow (or "whitelist") this address.
  • If you're using a personal email, add the address to your contacts or mark it as safe in your email settings.
  • If you don't do this, these emails might get blocked or go to your spam folder.