Unable to Login


Unable to Login

If you're experiencing difficulty logging into your account, one possible reason could be that your registration for a state conference has not been processed by the administrators of your state's School Counselor Association (SCA) yet. This is a common occurrence, especially if you've recently registered for a conference.

Resolution Steps:

  • Wait for Account Creation: The SCA administrators need time to process registrations and create user accounts for conference attendees. Please allow some time for this process to be completed before attempting to log in again.

  • Check Confirmation Emails: If you've recently registered for a conference, check your email for any confirmation messages from the SCA. These emails might contain information about account activation and login instructions.

  • Contact SCA Support: If you've waited for a reasonable amount of time and still can't log in, consider reaching out to the support team of your state's School Counselor Association. They should be able to provide assistance and updates regarding the status of your account.

Preventative Measures:

  • Register Early: To avoid last-minute login issues, try to register for conferences as early as possible. This gives the SCA administrators ample time to process registrations and set up user accounts.

  • Keep Communication Open: Stay informed about conference updates and communication from the SCA. They often send out emails regarding account activation and login procedures, so be sure to check your inbox regularly.

Conclusion: If you're unable to login due to your conference registration not being processed yet, don't worry. This is a common occurrence, and the issue can usually be resolved by waiting for the SCA administrators to create your user account. In the meantime, feel free to explore other resources provided by the SCA, and don't hesitate to reach out to their support team for assistance.